Making the Most of Customer Service

One of everyone’s most frustrating experiences is dealing with poorly trained, less-than-motivated, and often distant-sounding customer service representatives. Sometimes I hesitate to make a purchase at the thought that I might have to return the item and be forced to navigate the muddy waters of the customer-service return process. The following experience illustrates the benefit of taking a step back and looking at the situation from a mediator’s perspective. I had changed apartments and asked my local phone carrier to transfer the number. Soon after I moved I got an offer from a long-distance carrier to switch, and I accepted it. I then ordered new business cards with my new address and phone number, and left for an overdue vacation. Two weeks later I returned home – tan, but listening to the sound of silence whenever I picked up the receiver. Initial calls (from my cell phone) to the local and long-distance carriers went unreturned. When I fina

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Reasons your Sofa Cushions Need Cleaning

Reasons your Sofa Cushions Need Cleaning

Home improvement is on most of our to-do lists but it can be a pricey endeavor. Give some thought to how you can save money by replacing, cleaning, upcycling, and recovering. Sofa cushions are used often by homeowners and guests. It is important to keep them in a safe, clean, and healthy condition.

Washing

Sofa cushion covers need to be washed on a cold cycle every six months. If your sofa is in a living area with high traffic then consider washing the covers more regularly. When washing your cushions ensure that you zip them or button them up before putting them in the washing machine.

Vacuuming

Once a month take all the cushions off the sofa and vacuum the sofa base and each individual cushion. Flip all

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How long do Business Leaders Meditate?

How long do Business Leaders Meditate?

Article by Zhang Xinuye of Create Abundance

Business leaders meditate some twice a day some once and there are the occasional leaders that find 3 times a week is enough. The most popular time frame is 10 to 20 minutes daily many leaders will meditate during the day before a stressful meeting to relax and destress.

Rupert Murdoch

Rupert Murdoch is the CEO of Fox Entertainment Group in the US he practices meditation and admits it is not that easy to get started but it is said to improve everything.

Ivanka Trump

Ivanka Trump is the daughter of the former president of the USA and a businesswoman the author believes that meditation is one of the most important things she does and

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The Surprising Political Issues that Both Parties Agree On

The Surprising Political Issues that Both Parties Agree On

Today’s political landscape in America has developed notoriety for strong polarization. Many voters feel forced into all-or-nothing positions on many political issues. As a result, it can be remarkable to find issues on which the majority of both parties, along with Independents, can agree. Based on findings from a survey conducted by political survey company and online polling company John Zogby Strategies, there are three surprising issues that voters of all political persuasions overwhelmingly agree on.

After polling a wide sample of likely voters with differing viewpoints on certain issues, John Zogby Strategies found that 83% of respondents agreed that there should be term limits for mem

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3 Workable Business Lessons from Entrepreneurs

3 Workable Business Lessons from Entrepreneurs

As a new entrepreneur entering the business world for the first time, you’ll need to learn from the long line of successful entrepreneurs who have walked in your shoes and prevailed despite the odds. Here are a few business lessons to remember.

Do what you love

Entrepreneurs trying to get rich off an idea they don’t feel passionate about will learn very quickly that you can’t survive your toughest days in the business world without passion. The famous Jeff Bezos said, “One of the huge mistakes people make is that they try to force an interest in themselves. You don’t choose passions; your passions choose you.”

Create a positive work environment

Businesses aren’t just about budgets, products, and machines. Companies cannot function wi

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Create Abundance by Learning to Forgive

Create Abundance by Learning to Forgive

We all make tiny errors in judgment from time to time, such as agreeing to take on an extra responsibility at work only to discover that it is too much for you. The employer won't allow you out of it now that you've taken on the duty and are performing admirably. So, what exactly do you do?

You may have noticed that no one is perfect, regardless of who you are or where you live. We all make errors. It appears to be unavoidable. Sometimes we make major blunders, such as marrying the wrong person, while other times we make minor mistakes, such as choosing the wrong restaurant. It's possible that you forgot to record a bank withdrawal.

If you're human, you're bound to make mistakes. However, some of us allow our mistakes to weigh heavy on our minds. We have a hard time forgiving ourselves and others. We cannot seem to let things go. Those who

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Mistakes to Avoid When Starting a Business

Mistakes to Avoid When Starting a Business

In life, there is a high chance you’ll make mistakes when doing something for the first time. This is true even in high-stakes fields like business. First-time entrepreneurs may not have the benefit of experience or knowledge to help them avoid common mistakes. For this reason, it’s important to study common pitfalls that new entrepreneurs experience.

One crucial mistake to avoid is not having savings in your bank before you start a business. Ryan Pitylak, co-founder and CMO of ZenBusiness, has worked with many new entrepreneurs during the first years of their businesses. ZenBusiness provides expert guidance and mentorship to new entrepreneurs launching businesses. Its all-in-one platform provides helpful tools such as FinTech solutions and other helpful tools for new businesses.

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What Does It Take to Be An Entrepreneur?

What Does It Take to Be An Entrepreneur?

Entrepreneurs come in all shapes and sizes from the big retailers to the local donut shop. There are a variety of ways to start out and this just depends on what industry you want to get started in. One of the simplest is to find a good supplier in China, then set up a Shopify store to sell those goods.

Charlotte, NC entrepreneur Todd Collins has invested in a variety of businesses, such as community kitchen The City Kitch, and other companies in the technology and real estate industries and has the following advice:

“Entrepreneurs must move past planning and preparation to execution. You will never have all of the answers, the perfect amount of capital or the right conditions.”

If you have the money, then buying a franchise can be lucra

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Book Review: Create Abundance - The Teachings of Zhang Xinyue

Book Review: Create Abundance – The Teachings of Zhang Xinyue

"Create Abundance" by Zhang Xinyue teaches us to be grateful every day. It helps us change our mindset so we can be a positive force in the universe. You will enjoy exploring new concepts in this book. There are instructions for improving your thinking that are simple and easy to follow. Although this book contains some unique concepts, it does open your mind to innovative ideas.

Many individuals have no vision for their future. They lack imagination. They get stuck in a boring job and feel like they'll never have a true purpose in life. We can think outside the box! We can envision a better future. This is for those people who may be stuck in the same routine. It is for those who have lost their way. By looking beyond ourselves, we can find a new beginning.

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What To Do If You Get Negative Reviews?

What To Do If You Get Negative Reviews?

Negative reviews can have devastating consequences for businesses if Justify unattended and unresolved. Business owners and managers need to deal with the review head-on and make every effort to find a solution to the negative review as quickly as possible.

Three things not to do when faced with a negative review:

Do not get on the defensive, examine the review for relevance.

Do not ignore the review, customers need to see your commitment.

Do not deny the allegation, rather find a way forward to repair the relationship.

How to deal with negative reviews:

You are the face of the company and need to be polite and deal with the customer’s review in the most respectful manner.

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5 Amazing Business Improvement Ideas

5 Amazing Business Improvement Ideas

Warren Buffet, reputed to be the world’s number one investor, says that emotions can destroy wealth. And that’s just so true. He has the Golden Touch.

The reticular activating system (RAS) in your brain is like a filter between your conscious and unconscious minds. It takes instructions from your conscious mind and passes them onto your subconscious mind and is the essential tool for achieving goals. The RAS determines what you want to see each day and in every area of your life. for instance:

A jealous person will always see things through envy.

The pessimist will always have something to complain about.

The critical person will always see things that aren’t right. Their vision is selective, but perceptions create reality

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